Terms of service
These terms cover your use of Arogo, an assistant you reach by text message at (516) 647-8298, operated by Arogo ("we"). By texting the number you agree to them.
What the service is
You text us something you want done. An AI assistant works out the details with you and proposes a plan. If you approve it, a person on our team carries it out, for example by making a booking or calling a business, and we text you the result.
The service is in an early, invite-only release. We limit how many people we let in and how many tasks each person can send per day. We may change, pause or end the service at any time.
Who can use it
You must be 18 or over and in the United States, and the phone number you text from must be yours.
Your approval
- We do nothing in the real world until you reply YES to a specific plan.
- When you reply YES, you authorize us to act for you on that plan, using the details you gave us, including making a booking or a call in your name.
- You can change or drop a plan at any time before you reply YES. After that, tell us as soon as you can and we will stop if we have not already done it.
What you are responsible for
- Giving us accurate details.
- Bookings, orders and appointments made at your request, including turning up, and any fee a business charges for cancelling or not showing.
- Paying businesses directly. We do not take payment details by text. If something has to be paid in advance, we will send you a way to pay it yourself.
What you must not use it for
- Anything illegal, or anything meant to harass, deceive or harm someone.
- Pretending to be someone else, or having us pretend to be you to a bank, employer, school, doctor or government office.
- Emergencies. Call 911.
- Medical, legal or financial advice. We can book you an appointment with a professional.
- Sending card numbers, bank details, passwords, login codes or government ID numbers.
We may decline any request and may remove anyone who breaks these terms.
The AI can be wrong
Replies are written by an AI model and can contain mistakes, including wrong opening hours, prices or addresses. Read the plan before you reply YES, and check details that matter to you.
What we can't promise
We will try to complete every approved task, but some can't be done: a restaurant is full, a business doesn't answer, a time isn't available. We will tell you when that happens. We are not responsible for what a business does or fails to do, and each business's own terms apply to your booking or order with it.
Cost
The service is free during this early release. If that changes, we will tell you the price before you are charged anything. Your mobile carrier's message and data rates may apply.
Text messaging
- When you text us, we reply by text about your requests: questions, plans to approve, results, and notices about your account or invites.
- Message frequency varies with how much you use the service.
- Message and data rates may apply.
- Reply STOP to stop all texts. Reply START to resume. Reply HELP for help, or email ethan.g.beirne@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
Our privacy policy explains what we do with your information.
Invites
Invite codes are for people you know. Don't sell them or post them publicly. If you give us a friend's first name, we use it only to greet them.
Liability
The service is provided as it is, without warranties of any kind, to the extent the law allows. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you for anything connected with the service is limited to $100.
Changes
If we change these terms in a way that matters, we will text active members before the change takes effect and update the date above.
Contact
Arogo · ethan.g.beirne@gmail.com