Privacy policy
Arogo is an assistant you reach by text message at (516) 647-8298. It is operated by Arogo ("we"). This policy explains what we collect when you text us, who sees it, and the choices you have.
What we collect
- Your phone number, which is how we know who is texting.
- The text messages you send us and the ones we send you, with the time they were sent.
- Details you give us for a request, such as names, dates, addresses, party sizes and preferences.
- Notes we keep so you don't have to repeat yourself, such as your first name, your city or a favourite place.
- A record of each task: what you asked for, whether you approved it, and how it turned out.
- Invites: who invited whom, and the first name an inviter gives us for a friend.
We ask you never to send card numbers, bank details, passwords, login codes or government ID numbers. If you send one anyway, it stays in your message history until you ask us to delete it.
How we use it
- To understand your request, reply to you, and carry out the tasks you approve.
- To remember your preferences for next time.
- To let you know when an invited friend joins.
- To prevent abuse and keep the service working.
- To fix problems and improve the service.
We do not use your messages for advertising.
Who sees your information
- Our operators. People on our team read your conversation so they can carry out your request.
- Our AI provider. Your messages are sent to Anthropic, whose Claude models write our replies and search the web for options.
- Our texting provider. Twilio delivers messages between your phone and us.
- Our hosting provider, which stores the data on our behalf.
- The businesses we contact for you. When you approve a task, we give the business what it needs to do it, such as the name for a booking, the date and the party size.
- Authorities, when the law requires it.
We do not sell your information. We do not share mobile phone numbers, text messaging originator opt-in data or consent with any third parties or affiliates for marketing or promotional purposes.
How long we keep it
We keep your messages, notes and task records while you use the service so the assistant can pick up where you left off. Ask us to delete them and we will do so within 30 days, except for anything the law requires us to keep.
Your choices
- Stop texts: reply STOP at any time. We will stop texting you. Reply START to come back.
- Get help: reply HELP, or email ethan.g.beirne@gmail.com.
- See, correct or delete your information: email ethan.g.beirne@gmail.com from any address and include the phone number you text us from. We may text that number to confirm the request is yours.
Security
Messages are encrypted between our systems and our providers, and access to conversations is limited to the people who need it to do your tasks. Text messaging itself is not an encrypted channel, and no service can promise perfect security.
Who can use Arogo
The service is offered in the United States to people aged 18 and over. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy in a way that matters, we will text active members before the change takes effect and update the date above.
Contact
Arogo · ethan.g.beirne@gmail.com